ReDIB COA Portal - User Guide

Version 1.3 | Last Updated: August 2026


Table of Contents

  1. Introduction
  2. What is the ReDIB COA Portal?
  3. Understanding the COA Workflow
  4. Getting Started
  5. User Roles and Permissions
  6. Using the Portal - Your Profile - For Applicants - For Node Coordinators - For Evaluators - For ReDIB Coordinators
  7. Getting Help

Introduction

Welcome to the ReDIB COA Portal User Guide. This guide will help you navigate and use the portal to manage Competitive Open Access (COA) applications for accessing advanced biomedical imaging equipment across the ReDIB network.

This guide is written for all users of the portal, regardless of technical background. It focuses on using the web interface to accomplish your tasks.


What is the ReDIB COA Portal?

The ReDIB COA Portal is a web-based system that automates the complete lifecycle of Competitive Open Access (COA) applications for biomedical imaging equipment. The portal replaces the previous manual, email-based process with an integrated platform that streamlines everything from call publication to research outcome tracking.

What does the portal do?

The portal helps researchers: - Apply for access to specialized imaging equipment (MRI, PET, CT, etc.) - Track application status from submission through approval - Accept granted access and coordinate scheduling - Report publications resulting from their research

The portal helps ReDIB staff: - Publish calls for access applications - Review technical feasibility of requests - Evaluate scientific merit of applications - Manage equipment allocation and scheduling - Generate reports for ministry compliance

The ReDIB Network

The portal serves 4 ReDIB nodes across Spain: 1. CIC biomaGUNE (San Sebastián) 2. BioImaC (Madrid) 3. Imaging La Fe (Valencia) 4. TRIMA@CNIC (Madrid)

Each node offers specialized imaging equipment and expertise in preclinical, clinical, and radiotracer research.


Understanding the COA Workflow

The ReDIB COA process follows 10 phases from call creation to research outcome reporting. Understanding these phases will help you know what to expect as you use the portal.

Phase 0: Foundation and Setup

Who: Administrators - User accounts are created and roles assigned - Equipment and nodes are configured - Email notification templates are set up

Phase 1: Call Management

Who: Coordinators - Coordinators create and publish calls for applications - Each call specifies submission deadlines, evaluation deadlines, and available equipment - Published calls become visible to all users on the public call listing - A call can also be announced ahead of time: it is listed publicly as upcoming, takes no applications, and opens automatically on its submission start date - Anyone can request a consult with a node about specific equipment listed on an announced or open call, without an account

Phase 2: Application Submission

Who: Applicants (Researchers) - Researchers browse open calls and submit applications through a 5-step wizard: 1. Basic Information: Your contact details and ORCID 2. Project Details: Funding information and project type 3. Equipment Request: Select equipment and specify hours needed 4. Scientific Content: Describe your research across 6 evaluation criteria 5. Declarations: Confirm ethics compliance and data protection consent - Applications can be saved as drafts and completed later - Once submitted, applications receive a unique code (e.g., COA-2025-01-001)

Phase 3: Feasibility Review

Who: Node Coordinators - Node coordinators review applications requesting their equipment - They assess technical feasibility (not scientific merit) - For multi-node applications, all nodes must approve for the application to proceed - Applicants are notified of feasibility decisions

Phase 4: Evaluator Assignment

Who: Coordinators - After the submission deadline, coordinators assign evaluators to applications - The system automatically suggests evaluators while avoiding conflicts of interest - Each application typically receives 2 evaluators - Evaluators are notified of their assignments

Phase 5: Evaluation Process

Who: Evaluators - Evaluators review applications in a blind review process (applicant identity hidden) - They score applications on 6 criteria, each rated 0-2 points (maximum 12 points total): - Category I: Scientific and Technical Relevance 1. Quality and originality 2. Methodology and design suitability 3. Expected scientific contributions - Category II: Timeliness and Impact 4. Contribution to knowledge advancement 5. Social/economic impact potential 6. Exploitation and dissemination opportunity - Evaluators also provide a recommendation (Approved/Denied) and optional comments - The system calculates final scores by averaging all evaluators' scores

Phase 6: Resolution and Prioritization

Who: Node coordinators (per-node decision) + ReDIB coordinator (oversight) - Each node coordinator independently decides for the equipment at their node: accept, waitlist (pending), or reject. - Per-node decisions aggregate to a final application outcome: - All nodes accept → application is Accepted - Any node rejects → application is Rejected - No rejects but at least one waitlist → application is Pending (waitlisted) - Applications with competitive funding normally cannot be rejected at the resolution phase. The exception: if at least one evaluator recommended Denied, the node coordinator may use that independent denial as grounds to reject. (Feasibility rejection and evaluator denial remain available at their own phases regardless of funding status.) - Approved hours are recorded per equipment; on reject the service layer forces approved hours to zero so Access Tracking doesn't show phantom approved time. - Once aggregation finalises, the applicant receives a resolution email (accepted, pending, or rejected).

Phase 7: Acceptance and Handoff

Who: Applicants, then node coordinators for waitlist promotions - Accepted applicants have 10 days to accept or decline the granted access. - Pending (waitlist) applicants get the same 10-day accept/decline window but the wording differs — accepting the waitlist offer only keeps the application in the queue; no hand-off fires yet. - When an applicant accepts an accepted grant, a single hand-off email goes to the applicant (To) with all relevant node coordinators on Cc, so they can reply-all to coordinate scheduling directly. - When a slot frees up for a waitlisted application whose applicant has already accepted the waitlist offer, a node coordinator clicks "Mark as Accepted" on the Access Tracking page. That promotes the application to Accepted and triggers the same resolution-accepted and hand-off emails as a normal accepted application. - If an applicant does not respond within 10 days, the application is automatically expired and hours are released.

Phase 8: Execution and Completion

Who: Node Coordinators and Applicants - Node coordinators and applicants coordinate directly to schedule experiment time - This happens outside the portal via email or phone - Coordinators can optionally mark access as "completed" in the portal for tracking purposes

Phase 9: Publication Follow-up

Who: Applicants (Researchers) - Applicants receive follow-up reminders at 6 months and 12 months after access completion - They are asked to report any publications resulting from their research - Publications must acknowledge ReDIB according to the template:

"This work acknowledges the use of ReDIB ICTS, supported by the Ministry of Science, Innovation and Universities (MICIU) at [NODE NAME]." - Reporting publications helps demonstrate ReDIB's research impact

Phase 10: Reporting and Statistics

Who: Coordinators - Coordinators can view comprehensive statistics and generate reports - Reports include: - Call summary reports (Excel workbooks with 3 sheets) - Equipment utilization metrics - Publication statistics and acknowledgment rates - Ministry compliance reports - All report generation is tracked for audit purposes


Getting Started (Phase 0)

Accessing the Portal

The ReDIB COA Portal is accessed through your web browser at the URL provided by your ReDIB administrator.

Pages you can read without logging in:

  • /calls/ — the published calls, with their deadlines and the equipment on offer.
  • /newsletters/ — ReDIB newsletters, reachable from the Newsletters button on the calls page. Each one opens as a full newsletter inside the portal; links inside a newsletter open in a new tab.
  • /help/user-guide/ — this guide, also linked from the "Need help?" menu in the navigation bar.

You need an account to apply, review, or evaluate. Register at /accounts/signup/; new accounts receive the applicant role automatically.

For administrators accessing the admin interface: Navigate to /admin/ and log in with your administrator credentials. The admin interface is used for initial setup and configuration.

Core Data in the System

The portal manages several types of information:

  • Organizations: Universities, research centers, hospitals, and companies
  • Nodes: The 4 ReDIB network nodes that provide equipment
  • Equipment: Imaging devices (MRI, PET, CT, etc.) available at each node
  • Users: Portal users with their roles and permissions
  • Calls: Published opportunities to apply for equipment access
  • Applications: Researcher requests for equipment access
  • Evaluations: Scientific assessments of applications
  • Publications: Research outputs resulting from equipment access

User Roles and Permissions

The portal uses a role-based access system to control what each user can see and do. Understanding your role(s) will help you navigate the portal effectively.

Important: Users can have multiple roles. For example, you might be both an Applicant and an Evaluator.

1. Applicant

Role identifier: applicant

Who you are: A researcher applying for access to imaging equipment.

What you see in the portal

  • Dashboard: Shows "My Applications" section with:
  • List of your applications and their current status
  • Count of draft applications you can continue working on
  • Quick action buttons to view applications or browse available calls

  • Sidebar Navigation:

  • "My Applications" - View and manage your submissions
  • "Open Calls" - Browse available calls to apply for
  • "My Profile" - Update your contact information and preferences

What you can do

  • Browse published calls and view their details
  • Create and submit applications through the 5-step wizard
  • Save applications as drafts and return to complete them later
  • View your application status and evaluation results
  • Accept or decline granted access (within 10-day deadline)
  • Report publications resulting from your research
  • Update your notification preferences

What you cannot do

  • View other users' applications
  • Access feasibility reviews or evaluations
  • Create or manage calls
  • Assign evaluators or make resolution decisions

Notifications you receive

  • Application confirmation when you submit an application
  • Feasibility decision when node review is complete
  • Resolution notification when final decisions are made (accepted/pending/rejected)
  • Acceptance reminder at 7 days if you haven't responded to acceptance
  • Publication follow-up at 6 and 12 months after access completion
  • Call announcements (if you've enabled this in your preferences)

Tip: You can control which notifications you receive in your profile settings under "Notification Preferences."


2. Node Coordinator

Role identifier: node_coordinator

Who you are: A staff member at one of the ReDIB nodes responsible for reviewing technical feasibility and coordinating equipment access.

What you see in the portal

  • Dashboard: Shows node coordinator sections including:
  • "Pending Feasibility Reviews" with applications awaiting your review
  • Direct action buttons to review applications
  • Statistics on applications requesting your node's equipment

  • Sidebar Navigation:

  • "Feasibility Reviews" - Applications awaiting technical review
  • "Scheduling" - Accepted applications needing coordination
  • "Access Tracking" - Monitor ongoing and completed access
  • Equipment assigned to your node

What you can do

  • Review applications requesting equipment from your node
  • Approve or reject applications based on technical feasibility
  • Provide comments explaining feasibility decisions
  • View applicant contact information for scheduling
  • Mark access as completed (optional tracking)
  • View statistics specific to your node's equipment
  • Update your notification preferences

What you cannot do

  • View scientific evaluations or evaluator scores
  • Make final acceptance/rejection decisions (only feasibility)
  • Assign evaluators
  • Create or publish calls
  • Generate system-wide reports

Notifications you receive

  • Feasibility request when new applications request your equipment
  • Feasibility reminder at 5 days if reviews are pending
  • Handoff notification when applicants accept access (to coordinate scheduling)

Important: You only see applications that request equipment from your specific node. Multi-node applications appear in multiple node coordinators' queues.


3. Evaluator

Role identifier: evaluator

Who you are: An expert reviewer who assesses the scientific merit of applications.

What you see in the portal

  • Dashboard: Shows evaluator sections including:
  • "My Pending Evaluations" with applications assigned to you
  • Evaluation deadlines and days remaining
  • Quick action buttons to view and complete evaluations

  • Sidebar Navigation:

  • "My Evaluations" - Applications you need to evaluate
  • "Completed Evaluations" - Your past reviews

What you can do

  • View applications assigned to you in blind review format (applicant identity hidden)
  • Score applications on 6 criteria (0-2 points each, max 12 total)
  • Provide a recommendation (Approved/Denied)
  • Add optional comments to support your evaluation
  • View evaluation deadlines and track your progress
  • Update your notification preferences

What you cannot do

  • See applicant name, organization, or contact information during review
  • Edit evaluations after submission (they are locked)
  • View other evaluators' scores before submitting your own
  • Make final acceptance decisions
  • Access feasibility reviews

Notifications you receive

  • Evaluation assignment when you're assigned to review applications
  • Evaluation reminder at 7 and 14 days if evaluations are pending
  • Deadline warnings when evaluation deadlines are approaching

Your specialization matters: Evaluators can declare one or more specialization areas (e.g. clinical, preclinical, radiotracers). The system preferentially assigns you to applications matching any of your declared areas.


4. Coordinator (ReDIB Coordinator)

Role identifier: coordinator

Who you are: A ReDIB staff member with administrative authority to manage calls, assign evaluators, and make final decisions.

What you see in the portal

  • Dashboard: Shows comprehensive coordinator panels including:
  • Active calls and their status
  • Resolution statistics across all calls
  • Recent applications and their progress
  • System-wide metrics and pending tasks

  • Sidebar Navigation:

  • "Call Management" - Create, edit, publish, and close calls
  • "Evaluator Assignment" - Assign evaluators to applications
  • "Resolution" - Review evaluations and make final decisions
  • "Reports & Statistics" - Generate reports and view analytics
  • "Publications" - Review reported research outcomes

What you can do

  • Create and publish calls with equipment allocations and deadlines
  • Assign evaluators to applications (manual or automatic assignment)
  • Review evaluation results and final scores
  • Make resolution decisions (accept/pending/reject applications)
  • Finalize resolutions and trigger acceptance deadlines
  • Generate Excel reports for ministry compliance
  • View all applications across all calls and nodes
  • Monitor publication reporting and acknowledgment rates
  • Update email notification templates (admin access required)

What you cannot do

  • Conduct technical feasibility reviews (that's the node coordinators' role)
  • Submit evaluations (that's the evaluators' role)
  • Apply for equipment access as an applicant (separate role required)

Notifications you receive

  • Evaluator overdue reminder (daily) for each evaluator who has an evaluation past the call's evaluation deadline, plus a lockout email the day the window closes.
  • Applicant declination when accepted applicants decline access.
  • Publication submission when applicants report research outcomes.

You do not receive a per-application "evaluations complete" email — node coordinators own the next action (resolution). Track evaluation progress from the call detail and resolution dashboard instead.

Special authority: Coordinators are the only users who can create calls. This ensures centralized control over the COA process.


5. Administrator (Admin)

Role identifier: admin

Who you are: A system administrator with elevated privileges for configuration and user management.

What you see in the portal

  • Dashboard: Same as Coordinator, plus:
  • "Admin Panel" link in the sidebar (access to Django admin interface)

  • Sidebar Navigation:

  • All sections available to coordinators
  • "Admin Panel" - Direct link to /admin/ for system configuration

What you can do

Everything a Coordinator can do, plus: - Access the Django admin interface for system configuration - Create and manage user accounts - Assign roles to users - Configure nodes and equipment - Manage email templates - Configure system settings - View and edit all data directly in the database

What makes you an admin

  • You have the admin role assigned in UserRole, OR
  • You are a superuser (highest privilege level)

Security note: Admin access should be restricted to technical staff responsible for system maintenance.


6. Superuser

Who you are: The highest privilege level in the system, typically used for initial setup and emergency access.

What you can do

  • Bypass all role restrictions - Access any feature regardless of role assignments
  • Full access to the Django admin interface
  • Create other superusers and administrators
  • Access all views and data in the system

Note: Superuser status is separate from role assignments. Superusers automatically pass all role checks, even without explicit roles assigned.

Security warning: Superuser accounts should be carefully protected and used only when necessary for system administration.


Role Assignment and the "No Roles" State

How roles are assigned

Anyone who registers through /accounts/signup/ is given the applicant role automatically at signup, so you can start an application straight away. Every other role — node coordinator, evaluator, coordinator, admin — is assigned by administrators through the Django admin interface at /admin/.

A user can have: - No roles - Limited access to public information only - One role - Access specific to that role - Multiple roles - Combined access from all assigned roles

What happens if you have no roles assigned

Because self-registration grants the applicant role, this state now only shows up for accounts created another way — imported from the ReDIB user list, or created in the admin panel — whose roles haven't been set yet.

If you log in without any assigned roles, you will see: - A "no roles assigned" notice on your dashboard - Access to browse public calls only - A message instructing you to contact your administrator

What you cannot do without roles: - Submit applications - Review feasibility - Evaluate applications - Create or manage calls - Access any role-specific features

If you need role access: Contact your ReDIB administrator to request appropriate role assignment.


Notification Preferences

All users can control which email notifications they receive. This is managed through your profile settings.

Available notification preferences

  1. Call Published Notifications - Controlled by: receive_call_notifications flag on your user account - Who it affects: All users - What it does: Receive email when new calls are published

  2. Application Update Notifications - Controlled by: notify_application_updates in Notification Preferences - Who it affects: Applicants, Coordinators - What it does: Receive updates on application status changes

  3. Evaluation Assignment Notifications - Controlled by: notify_evaluation_assigned in Notification Preferences - Who it affects: Evaluators - What it does: Receive notification when assigned to review applications

  4. Feasibility Request Notifications - Controlled by: notify_feasibility_requests in Notification Preferences - Who it affects: Node Coordinators - What it does: Receive notification when applications need feasibility review

  5. Reminder Notifications - Controlled by: notify_reminders in Notification Preferences - Who it affects: Evaluators, Node Coordinators, Applicants - What it does: Receive deadline reminders and follow-up emails

How to update your preferences

  1. Log in to the portal
  2. Click on your profile or settings
  3. Navigate to "Notification Preferences"
  4. Check or uncheck the notification types you want to receive
  5. Save your changes

Tip: Even if you disable reminders, you'll still receive critical notifications like resolution decisions and acceptance deadlines.


Understanding the Dashboard

Your dashboard appearance depends on your assigned role(s). Here's what each role sees:

Dashboard sections by role

Section Applicant Node Coordinator Evaluator Coordinator Admin
My Applications
Open Calls
Pending Feasibility Reviews
Scheduling & Access Tracking
My Pending Evaluations
Completed Evaluations
Active Calls
Resolution Statistics
Recent Applications (All)
System-wide Metrics
Admin Panel Link

Multiple roles = Combined dashboard

If you have multiple roles, you'll see sections from all your roles combined. For example: - Applicant + Evaluator: See both "My Applications" and "My Pending Evaluations" - Node Coordinator + Evaluator: See both "Pending Feasibility Reviews" and "My Pending Evaluations"


Using the Portal

This section walks through what each user actually sees and does at the portal, written as if you were sitting in front of the screen. After login, your dashboard and the menu down the left side are tailored to your role(s). If you have multiple roles (e.g. evaluator + applicant), the panels combine.

A few things every role sees at all times:

  • A navigation bar at the top with the ReDIB logo, your name menu (Profile / Logout), and a "Need help?" dropdown holding two items: User guide (this document, served as a portal page at /help/user-guide/) and Contact us, which opens an email to the ReDIB support address.
  • A footer with the same support address.
  • If your profile is missing a required field (phone, organization, position, …), the system redirects you to your Profile page until you fill it in. This matters most on first login — finish the profile, then the rest of the portal becomes available.

Pick the section below that matches your role:


Your Profile

Every user has a profile page where you manage your personal information and account settings. Completing your profile is the first thing you need to do after logging in for the first time.

Click your name in the top-right corner of any page, then select Profile from the dropdown menu. You can also navigate directly to portal.redib.net/profile/.

Required fields

The portal requires the following fields before you can access any other pages. If any are missing, the system will redirect you to your profile page automatically until you complete them:

  • First name
  • Last name
  • Phone number — the number node coordinators will use to reach you for scheduling
  • Organization — select your institution from the dropdown
  • Position — your role at your institution (e.g. Researcher, Professor, Technician)

Once all required fields are filled in, click Save Changes. You will be redirected to your dashboard and the rest of the portal becomes available.

Other profile fields

Beyond the required fields, you can also fill in:

  • ORCID — your ORCID identifier (pre-fills into applications)
  • Specialization areas (evaluators only) — declare your expertise areas (preclinical, clinical, radiochemistry) so the system can match you to relevant applications
  • Notification preferences — control which email notifications you receive (call announcements, reminders, etc.)

Changing your password

  1. Click your name in the top-right corner and select Profile.
  2. At the bottom of the profile page, click the Change Password link. This takes you to the password change form.
  3. Enter your current password, then your new password twice to confirm.
  4. Click Change Password. You will be logged out and redirected to the login page, where you can sign in with your new password.

You can also navigate directly to portal.redib.net/accounts/password/change/.


For Applicants (researchers)

You apply for time on imaging equipment, follow the application through review and resolution, accept the offer if granted, and report any publications that result.

Your dashboard

After logging in you see My Applications — a card listing every application you've created, with a status badge on each one (Draft / Under Review / Pending Evaluation / Evaluated / Accepted / Pending (Waitlist) / Rejected / etc.) and the action button you can take next: Continue editing, Accept, Decline, or Add publication.

The left sidebar (under the Applicant heading) gives you:

  • My Applications — the same list, in full detail.
  • My Active Access — applications that have been accepted; this becomes your hand-off page once you say yes to a granted slot.
  • Publications — your reported publications + the form to add new ones.
  • Open Calls — currently-published calls you can apply to.

Asking a node about equipment before you apply

The public /calls/ page lists open calls and upcoming ones that have been announced but not yet opened. Either kind of call has a detail page with the full equipment list, and next to each instrument a Consult button (there is also a general Request a consult button at the top of the equipment list).

Use it when you want to know whether an instrument suits your study, what it can do, or whether time is likely to be available:

  1. Click Consult on the instrument you are interested in — it arrives pre-ticked. You can tick more instruments, across as many nodes as you like.
  2. Fill in your name and email (if you are logged in these are pre-filled from your profile, and you can edit them), optionally a phone number, your institution, and what you would like to discuss.
  3. Send it. The coordinator(s) of every node whose equipment you ticked get your enquiry by email and will contact you directly, and you receive a copy for your records.

This is informal contact only: it does not create an application, does not commit you to applying, and no account is needed. To actually apply you still have to log in and use the application wizard once the call is open.

Submitting an application

  1. Click Open Calls (or Browse Open Calls on the dashboard). Each open call shows the submission deadline, the equipment available across nodes, and a description.
  2. On a call's detail page, click Apply. You enter a 5-step wizard with one read-only interstitial page part-way through.

Your work is saved when you click Next on a step. Steps 2–5 also have a Save Draft button that saves whatever you have typed so far — including half-finished steps — and returns you to your dashboard, so you can stop mid-step without losing anything. Come back any time from My Applications → Continue. - Step 1 — Applicant info: name, ORCID, organization, email, phone, project name. Most fields pre-fill from your profile. The email and phone you enter here are what node coordinators will use to reach you, so they can be different from your account email if needed. - Step 2 — Project details: short summary, funding agency (pick from the dropdown — about 375 entries seeded; use Other (enter new) if yours isn't listed), origin of funds, subject area, service modality. - Step 3 — Equipment request: select equipment items from the call and enter the hours you need for each. You can request equipment from more than one node in the same application. - General Information and Instructions — after step 3, Next takes you to a read-only page carrying the instructions from the original ReDIB application form. Nothing is collected here; read it and click I have read this — Continue to Scientific Content. The same text stays available from the info button on step 5 if you want it again. - Step 4 — Scientific content: six free-text sections — quality and originality, methodology, expected contributions, advancement of knowledge, social/economic impact, exploitation/dissemination. Evaluators score each one 0–2. - Step 5 — Declarations: animal/human use, ethics-committee approval, insurance, informed consent, and data-processing consent. Some checkboxes only appear if upstream answers warrant them. One of these is "I have confirmed technical feasibility with the ReDIB node" — see Talking to the node before you submit below. 3. Preview & Submit. The preview page shows the whole application as the reviewers will see it. When you click Submit, the status moves to Under Feasibility Review and feasibility-review emails go out to the relevant node coordinators.

Talking to the node before you submit

ReDIB expects you to have discussed your proposal with the node(s) whose equipment you are requesting before you submit — feasibility is a technical conversation, and it goes much faster if it has already happened. Leaving step 5 triggers a short check on that:

  • If you left the feasibility checkbox unticked, the portal asks whether you'd like to request a consult. Answer "Yes, request a consult" and it emails the node coordinator at every node with equipment on your draft; they will contact you to discuss feasibility. Your draft is saved and you return to My Applications. Answer "No, continue without a consult" and you go straight to the preview page.
  • If you ticked the checkbox, the portal asks you to confirm you really did speak to the node. "Yes, I confirmed feasibility" continues to the preview. "No, not yet" unticks the box and offers the consult request above.

Requesting a consult does not submit your application and does not block you from submitting later — you can request one, wait for the node's reply, then come back and submit. If you haven't picked any equipment yet, the request is recorded but no emails go out; choose your equipment on step 3 and request again. The request is visible to the node coordinators and the ReDIB coordinator on your application, so they can see the conversation is under way.

What happens after you submit

Each status change emails you, and the dashboard shows the current state:

  • Feasibility result: each requested node either approves, rejects, or asks you for edits. If any node rejects on technical grounds the whole application is rejected. If any node asks for edits, the application returns to draft so you can revise and resubmit.
  • Evaluation: after the submission window closes, evaluators score your application (you don't see scores during this phase). Once all evaluators submit, the status moves to Evaluated.
  • Resolution: each node coordinator decides Accept / Pending (waitlist) / Reject for the equipment at their node. The combination becomes your overall outcome — see Phase 6 in the workflow overview for the aggregation rule.
  • Acceptance: if your outcome is Accepted or Pending (waitlist), you have 10 days to respond. From your dashboard click Accept Access or Decline Access. If you do nothing within 10 days, the application auto-expires and the hours are released.

After you've been accepted

  • The My Active Access page lists your accepted applications with the per-equipment hours approved and the contact info for each node coordinator. Scheduling happens off-portal — by email or phone with the node coordinators (they were CC'd on the hand-off email, so the easiest start is to reply-all).
  • When the work is done, click Mark Complete on the access entry and log the actual hours used per equipment.

Publications

Six months after your access completes you'll get a follow-up email asking about publications. From the Publications page (or the Add Publication button next to a completed application), submit each publication with title, authors, journal, DOI, publication date, and the acknowledgment text from the article. Publications are how ReDIB demonstrates research impact, so this matters even when the work is years downstream.


For Node Coordinators

You handle two technical decisions per application that requests equipment from your node: feasibility (can we actually do this?) and resolution (do we accept this on our equipment?). After the applicant accepts, you also coordinate scheduling with them directly.

Your dashboard

Two queues at the top:

  • Pending Feasibility Reviews — applications just submitted that request equipment at your node.
  • Pending Resolution Decisions — applications that have finished evaluation and are waiting for your accept/waitlist/reject call.

The left sidebar (under Node Coordinator) gives you:

  • Feasibility Reviews — full feasibility queue.
  • Resolution Queue — full resolution queue.
  • Scheduling — accepted applications at your node.
  • Access Tracking — master list of all applications at your node, plus the buttons for promoting waitlisted applications to accepted and for marking access complete + logging hours.

Consult requests from the public call pages

While a call is announced or open, anyone can ask about specific equipment from its public page. Every active coordinator of the node concerned gets the enquiry by email — name, contact details, the instruments they asked about and their message — and the email links to the full list of requests for that call.

Reply to the requester directly. Nothing else happens automatically: no application, no feasibility review, no deadline. If a node has no active coordinator on file, the ReDIB office is notified instead.

Feasibility review

  1. Click Review on a queue entry (or open Feasibility Reviews). You see the full application — applicant info, project details, equipment requested at your node only (other nodes' equipment is their call, not yours), and the scientific content. Download PDF on the application page gives you the same content as a document, and works for applications at your node in any state, drafts included. The Edit Application / Continue Editing buttons are the applicant's only — you won't see them.
  2. Pick one of three actions: - Approve — equipment is feasible at your node. - Request edits — applicant needs to revise before you can sign off (you must include a comment explaining what to change). - Reject — technically infeasible at your node (you must include a comment).
  3. Submit. The system aggregates across all requested nodes: every node must approve before the application moves to evaluation. If any node rejects, the application is terminally rejected. If any node requests edits, it returns to the applicant for revision.

Resolution

After all evaluators submit their scores, the application appears in your Resolution Queue.

  1. Click Resolve. You see the average score, each evaluator's individual score and recommendation, and a per-equipment table for your node with the hours requested and a field for hours approved (you can grant fewer hours than requested).
  2. Pick a decision: Accept, Pending (waitlist), or Reject. - If the application has competitive funding, Reject is greyed out unless at least one evaluator independently recommended Denied — see Phase 6 in the workflow overview for why.
  3. Add an optional comment and submit. Other nodes' decisions (if any) are visible on the page so you can see the full picture.

When all involved nodes have decided, the application status finalizes (Accepted / Pending / Rejected) and the applicant gets the resolution email.

Access tracking + waitlist promotion

Open Access Tracking:

  • For applications that are Pending (waitlist) and the applicant has said yes to the waitlist offer, a Promote to Accepted button appears. Click it when a slot frees up — that flips the status to Accepted, fires the resolution-accepted and hand-off emails, and starts scheduling.
  • For applications that are Accepted (and the applicant has confirmed), a Mark Complete + Log Hours button appears once the work is done. Use it to record the actual hours used per equipment.

You only see applications at your node(s); multi-node applications appear in multiple coordinators' queues.


For Evaluators

You score applications assigned to you. The system hides applicant identity so your scoring is independent.

Your dashboard

You see My Pending Evaluations — every application currently assigned to you, with the call code, the date you were assigned, and the evaluation deadline. Each row has an Evaluate button.

The left sidebar (under Evaluator) has a single entry: My Evaluations. That page is the full version of the dashboard list, plus an Overdue section (if you have any past-deadline assignments) and a Completed section showing your past submissions read-only.

Submitting an evaluation

  1. Click Evaluate on an application. You land on the evaluation form. The header has a Download Blind PDF button — useful if you'd rather review the application offline.
  2. Read the application. You see the project title, summary, funding origin, subject area, equipment requested, and the six scientific-content sections. You do not see the applicant's name, ORCID, organization, contact info, project code, or funding agency — that's the blind-review protection.
  3. Score the six criteria, each on a 0–2 scale (0 = Poor, 1 = Good, 2 = Excellent). The total runs 0–12 and the form keeps a live total as you go. - Category I — Scientific & Technical Relevance: quality/originality, methodology, expected contributions. - Category II — Timeliness & Impact: knowledge advancement, social/economic impact, exploitation/dissemination.
  4. Pick a recommendation: Approved or Denied. - If you pick Denied, a comment is required — your independent denial is the documented basis for rejecting an application that has competitive funding (see Phase 6).
  5. Submit. Once submitted, your scores are locked. If the evaluation deadline has passed by more than 7 days (the grace period), the form auto-locks even if you haven't submitted, and the ReDIB coordinator is notified.

How you get assigned

The coordinator runs auto-assign once a call closes. It prefers evaluators whose declared specialization areas (preclinical / clinical / radiochemistry) match the application, but area match is a preference, not a requirement — if no area-matched evaluator is available you may still be assigned outside your areas so that no application is left short. It never assigns you an application from your own organization, and it spreads the load: there is a cap on how many applications any one evaluator can pick up in a call. Update your areas any time on your Profile page.

If your account has been deactivated you are left out of the pool entirely, so you won't be assigned work you can't log in to do.


For ReDIB Coordinators

You run the calls and watch the workflow end-to-end. You don't do feasibility (that's the node coordinators) or evaluation (that's the evaluators), but you have visibility into everything and you make sure each call closes cleanly.

Your dashboard

Three panels:

  • Active Calls — quick view of open and recently-closed calls with status and an action button per call.
  • Quick Stats — pending-resolution count + recent-application count + a button into Reports.
  • Recent Applications — a table across all calls so you can spot stuck applications.

The left sidebar (under Coordinator) gives you four entry points:

  • Call Management — create / edit / publish / close calls.
  • Assign Evaluators — assign evaluators per application, or run auto-assign for a whole call.
  • Resolution — overview of every application's resolution status.
  • Reports — statistics dashboard + Excel exports.

Creating a call

  1. From Call Management click Create New Call (or Create First Call on a fresh system). Fill in: - Call Code (e.g. COA-2026-01), Title, Description, optional Guidelines. - Status — leave as Draft until you're ready to announce or publish; Draft calls are invisible to applicants. - Submission period (start + end), Evaluation deadline, Execution period (start + end). All dates are date-only. Start dates open at 00:00 on the day you pick, and end dates and deadlines run to 23:59 — so a call set to open today is open immediately, and applicants get the whole of the closing day. The form rejects illogical ordering. - Equipment Allocations — every active equipment item across all nodes is included by default. Tick the Remove column to exclude any. You must keep at least one.
  2. Save Call — the call is saved as a Draft, only you can see it.
  3. When ready, click Announce or Publish — see Announce vs Publish below.
  4. After the submission deadline, click Close to stop new submissions and open the call for evaluator assignment.

You can edit a call after publication, but you cannot delete it once published or unpublish it. To revert a published-but-empty call to Draft you have to use the admin panel at /admin/.

Announce vs Publish

Both actions make a call public; they differ in whether it is open for submissions.

  • Announce — use this when the submission period starts in the future. The call moves to Announced, appears on the public /calls/ page under Upcoming Calls with its own detail page (dates, equipment list, and a Request a consult button), and an "upcoming call" email goes out to everyone who opted in to call announcements. No applications can be submitted yet.
  • The announced call opens by itself on its submission start date, and the "Now Open" email goes out then, not at announce time. The check runs daily and also whenever someone loads the public calls pages, so the changeover may lag by a few hours at most.
  • Publish — opens the call for submissions now and sends the "Now Open" email immediately. It is refused if the submission start date is still in the future; announce the call instead and let it open on schedule. You can also click Open Now on an announced call if you want to bring the opening forward — edit the submission start date first.

While a call is Announced or Open, anyone visiting its public page — with or without a portal account — can send a consult request about specific instruments. Those requests arrive by email at the coordinator(s) of each node involved, and are listed for you under Consult requests on the call detail page. They are informal enquiries: no application or feasibility review is created.

Assigning evaluators

After a call is closed, open Assign Evaluators and pick the call. You can assign application by application, or run auto-assign across the whole call at once.

Auto-assign allocates the call as a whole rather than one application at a time, so the work spreads across the pool:

  • Never assigns an evaluator to an application from their own organization (conflict of interest), or the same evaluator twice to one application.
  • Caps how many applications each evaluator can take in the call, counting any evaluations they already have, so no one absorbs a disproportionate share.
  • Prefers evaluators whose specialization areas match the application, but falls back to any eligible evaluator rather than leaving an application short-handed.
  • Skips evaluators whose user account is deactivated — they could receive the assignment email but not log in to act on it.

If some applications still come out short of evaluators, the page shows a warning listing their call codes so you can fill them in by hand.

Assignment fires the notification emails immediately — there's a backlog item to add a confirm-and-review preview step (#4 in docs/developer/backlog.md).

You can re-assign or add evaluators at any time before the deadline.

Watching a call's applications

A call's detail page is the status wall for that call: every application on it, with its current state. Two things worth knowing:

  • Applications a node coordinator has sent back for edits stay on the wall even though they have returned to draft, so you can see who is stuck waiting on the applicant instead of losing them from the list. Drafts that were never submitted stay hidden.
  • Download PDF works from any application's page whatever its state, so you can read a draft without needing the applicant to submit it first.

Watching resolution

The Resolution dashboard shows every application by status across calls. Per-application, you can drill into the evaluation summary (per-criterion average + per-evaluator scores + recommendations + comments). You don't make the resolution decisions yourself — the node coordinators at each requested node do that. Your job is to flag stuck applications and follow up on overdue evaluators.

The system already fires daily reminder emails for overdue evaluators (and copies you on the lockout when an evaluator misses the grace-period deadline), so you don't need to chase by hand.

Reports

The Reports page shows statistics across all calls — total apps, average score, acceptance rate, breakdown by status, publication-acknowledgment rate. The big affordance is Download Excel Report for any call: a multi-sheet workbook (applications + equipment usage + summary) suitable for ministry compliance reporting.


Getting Help

Common questions

Q: I can't see the call management section. Why? A: Only users with the Coordinator or Admin role can create and manage calls. Contact your administrator if you need this access.

Q: Can I change my role? A: No, roles are assigned by administrators. If you need a different or additional role, contact your ReDIB administrator.

Q: Why can't I see applicant names in evaluations? A: Evaluations use blind review to ensure objectivity. Applicant identity is intentionally hidden from evaluators.

Q: I'm a node coordinator. Why don't I see all applications? A: Node coordinators only see applications requesting equipment from their specific node. This is intentional to focus your review on relevant requests.

Q: How do I stop receiving reminder emails? A: Update your notification preferences in your profile settings. Uncheck "Reminder Notifications" to disable deadline reminders.

Technical support

For technical issues, questions about the portal, or role assignment requests, contact:

ReDIB Portal Administrator Email: info@redib.net


Next Steps

Now that you understand the portal workflow and your role, you're ready to start using the system:

  • Applicants: Browse open calls and start your first application
  • Node Coordinators: Check for pending feasibility reviews
  • Evaluators: Review your assigned evaluations before the deadline
  • Coordinators: Create your first call or manage existing applications
  • Admins: Configure nodes, equipment, and user accounts

Remember: The portal guides you through each step with clear instructions and help text. Don't hesitate to explore the interface - you can always save drafts and return later.


Document Version History - v1.0 (January 2026): Initial user guide created for ReDIB COA Portal - v1.2 (April 2026): "Using the Portal" rewritten as four role-based walkthroughs (Applicants, Node Coordinators, Evaluators, ReDIB Coordinators) covering each role end-to-end as the user sees it. - v1.3 (August 2026): caught up with the portal changes since April — the wizard's General Information interstitial and the pre-submission feasibility consult, Save Draft behaviour, applicant role on self-signup, the public newsletters section, draft PDFs and bounced drafts for reviewers, load-balanced evaluator auto-assign, and call open/close times. This guide is now served as a portal page at /help/user-guide/ rather than downloaded as a PDF.


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